|Options||Enterprise support||Extended Enterprise support|
|Response time||1 – 2 business days||24 hours on business days|
|Cost||1999 EURO||3899 EURO|
Purchase LogAnalyzer support directly from the source. This contract provides priority email support and phone support. It is a great option if you need to provide proof of software support in your organization. This contract provides
- unlimited email support tickets during validity
- fixes for current and past LogAnalyzer releases
- advise on how to implement LogAnalyzer in the best possible way.
Under this contract, fixes for old LogAnalyzer releases will be provided / created, assuming it is possible to do that with the code base in question.